* Each doormat is made from luxurious fleece and features a premium heat dye sublimation print for long-lasting color vibrancy. * Low-profile pile height of 0.4 inch makes this doormat look great in any room and perfect for placing under furniture. * Underside is constructed from high-quality epoxy for a non-slip grip and extra durability. * Stain-resistant material makes cleaning a breeze – use a damp cloth with mild soapy water to clean (avoid bleach) and let air dry. Don’t under the sun or rain for a long time. * Doormats arrive vacuumed sealed for protection during the shipping process – once opened rugs may take up to 24 hours to lay flat. We recommend a light vacuuming of the rug to assist in the settling process.
Return & Warranty
Your satisfaction is our #1 priority. For any defective products, send us an e-mail at email@example.com for better advice. If your item meets one of the following conditions, please contact us as soon as you receive the item. We will reship your order at no cost. There is no need to return the wrong or defective item.
Design error: wrong design compared to information provided by customers on our site.
Bad quality: blurry image/print.
Exceeded shipping time: If you do not receive the order within the timeframe.
Damage during shipment.
What should you do? Contact us within 20 days since you get your items and provide us necessary information:
Your order/invoice ID
In case you get wrong item/ damaged item please send us a picture of the item you received via email firstname.lastname@example.org
Shipping cost: $5.99 for US order and $7.99 for international order. $2.99 per additional item for US order and $3.99 per additional item for international order. Free shipping for US order of $159 or more.
Processing time: within 3-5 business days. In addition, if your order is personalized, it may take a few days for our designer to create a complete art file, can be from 1-2 days more.
Shipping time:7-12 business days for domestic and 10-21 business days for international, sometimes it takes 1-2 weeks more for transit time.