Your satisfaction is our #1 priority. For any defective products, send us an e-mail at firstname.lastname@example.org for better advice. If your item meets one of the following conditions, please contact us as soon as you receive the item. We will reship your order at no cost. There is no need to return the wrong or defective item.
- Design error: wrong design compared to information provided by customers on our site.
- Bad quality: blurry image/print.
- Exceeded shipping time: If you do not receive the order within the timeframe.
- Damage during shipment.
What should you do? Contact us within 20 days since you get your items and provide us necessary information:
- Your order/invoice ID
- In case you get wrong item/ damaged item please send us a picture of the item you received via email email@example.com